Meet the Team
Our experienced team is standing by, ready to assist you with any and all travel needs. From our offices in Marshall, to Jackson, to Fairmont, we’re here to help. Meet the team below!
James Hey is co-owner of Southwest Coaches, Inc, Southwest Tour & Travel. Jim has been in the family business all his life from washing busses to driving busses to current ownership and management. Tom and Jim Hey purchased the company from their Mom & Dad in 2000 and have continued with the family values and professional business skills passed on from their Mom & Dad.
Jim Hey, Owner, Charter Requests
Tom Hey is co-owner of Southwest Coaches, Inc, Southwest Tour & Travel. Tom has been in the family business all his life from washing busses to driving busses to current ownership and management. Tom and Jim Hey purchased the company from their Mom & Dad in 2000 and have continued with the family values and professional business skills passed on from their Mom & Dad.
Tom Hey, Owner
Darlene Neyens is the Office Manager for Southwest Tour & Travel. Darlene joined our company in November 2012 bringing with her 35 plus years of business management experience. Darlene manages both our Escorted Motorcoach Tours and the Leisure Travel side of our company, in addition to our marketing. Her expertise ensures our staff will continually provide our client’s professional service and our tours our first-class at the most economical price.
Darlene Neyens, Office Manager
Debbie Thooft is the Motorcoach Charter and School Bus Dispatcher for Southwest Coaches. If you need a quote for renting a motorcoach, questions on school bus routing, have moved or made daycare changes, Debbie is your go to person. Debbie’s years of experience in this department has allowed her the ability to professionally handle the challenges that come with the school bus industry.
Debbie Thooft, Bus Dispatcher, Charter Requests
Beth Brewers works in our Leisure Travel Department. Whether your needs are an airline ticket, a full vacation package, an Amtrak vacation, a multi-destination vacation, or a cruise, Beth’s years of experience will make sure your itinerary is flawless. Beth also specializes in Group Travel for sports team, businesses, and more.
Beth Brewers, Travel Consultant
Lori Oftedahl works in our Leisure Travel Department and joined Southwest Tour and Travel in June 2013 and with her extensive travel experience you will find her an excellent resource. Lori can assist you with cruises, vacation packages, airline tickets, and more. She also specializes in Destination Weddings and Honeymoons. Lori also assists in our Motorcoach Department with our Escorted Tours.
Lori Oftedahl, Travel Consultant
Pam Vik is our Tour Reservationist in our Motorcoach Department and is usually the first person you talk to when you are signing up for a tour. Pam will happily answer any questions you may have on any of our Escorted Motorcoach Tours. She will also take you through the reservation and payment process. Pam also handles all the client travel insurance for our Escorted Tours.
Pam Vik, Tour Reservations
Vickie Kiley works as a Tour Coordinator in our Escorted Motorcoach /Tour Development Department researching and writing our yearly motorcoach tours as well as planning independent tours for school groups, churches and other organizations. Vickie specializes in tours throughout the United States and makes sure that from start to finish each moment of our tours are thoroughly enjoyable
Vickie Kiley, Tour Coordinator
Sue Nybo works as a Tour Coordinator in our Escorted Motorcoach /Tour Development Department researching and writing our yearly motorcoach tours as well as planning independent tours for school groups, churches and other organizations. Sue also assists in our Charter Department with quotes and the routing of tours to ensure efficiency and cost control.
Sue Nybo, Tour Coordinator
Michelle Eckert is the Manager of the Southwest Coaches Inc./Southwest Tour & Travel office in Jackson, MN.
Michelle Eckert, Manager, Charter Inquiries
Emily Stammer is the receptionist for our Jackson Office, she works with One Day and Extended tours and also with the school bus routes.
Emily Stammer, Receptionist
Minnesota Motor Bus Division
Curt Luetgers is the Manager of Minnesota Motor Bus Inc. in Fairmont, MN.
Curt Luetgers, Manager, Minnesota Motor Bus Inc.
Janell Palmer works in the office at Minnesota Motor Bus Inc. in Fairmont, MN. Janell brings many years of experience in the travel industry.
Janell Palmer, Minnesota Motor Bus Inc.